SMS Consent

This page describes how Genie Academy obtains consent to send text messages, and publishes the signed consent language in full, so a parent, a mobile carrier, or a messaging provider reviewing our program can read it without having to request the signed form.

The two ways you consent

Genie Academy sends text messages only to people who have consented, in one of two ways.

By submitting a form on our website. If you provide your mobile phone number on a Genie Academy web form, you consent to receive sales and marketing text messages about the class or program you asked about. The disclosure appears on the form itself, above the submit button, and reads:

By providing your phone number, you agree to receive text messages from Genie Academy. Message and data rates may apply. Message frequency varies. Reply STOP to unsubscribe. Reply HELP for help.

By signing our student registration agreement. Every enrolling family signs the Genie Academy student registration agreement, in person at one of our learning centers or online. Section 23 of that agreement is express written consent to marketing and customer-service messages, and adds the surveys, feedback requests and service notifications that come with being enrolled.

We do not send text messages to anyone who has not consented in one of these two ways, and we do not buy, rent, or otherwise obtain mobile numbers for messaging.

The consent language you sign

Section 23 of the Genie Academy student registration agreement reads, in full:

What we send

Service alerts, if your child is enrolled. These come from our class-notification number and are about your child’s classes only — never offers:

• class cancellation and makeup notices
• class schedule and teacher-conference changes
• assessment notifications and progress updates

Sales and marketing messages, if you gave us your number on a web form or in our registration agreement. These come from a different number:

• assessment and appointment scheduling, confirmations, and reminders
• follow-up about your inquiry
• promotional offers and other information related to our tutoring services
• program satisfaction surveys and requests for feedback about your child’s experience

Message frequency

Message frequency varies based on your class and program activity. You may receive 2-3 messages per week.

How to stop messages, and how to get help

You can cancel the SMS service at any time by replying STOP to any message from us. We will send one message confirming that you have been unsubscribed, and you will receive no further SMS messages from us.

Email support at genieacademy dot com

Carrier rates

Message and data rates may apply, depending on your mobile carrier and plan. Genie Academy is not responsible for any fees charged by your carrier. Carriers are not liable for delayed or undelivered messages.

Mobile information sharing

We share a scrambled (hashed) form of your mobile number with advertising platforms such as Meta so we can measure which ads led to an inquiry. The hash cannot be read as a phone number by us or by them, and it is never used to send you text messages. We do not sell your mobile number or your SMS consent, and we do not send your SMS consent or opt-in information to advertising platforms. Your number is also given to the messaging provider that delivers our texts, and to service providers who support us, such as our customer-support tools. They may use it only to do that work for us.

Related policies

This page describes how you consent and reproduces the signed consent clause. The full terms of our SMS program are in section 14 of our Terms of Use, and how we handle your data is described in our Privacy Policy.