About Us
SMS Consent
The two ways families consent to text messages from Genie Academy, including the signed clause in full.
This page describes how Genie Academy obtains consent to send text messages, and publishes the signed consent language in full, so a parent, a mobile carrier, or a messaging provider reviewing our program can read it without having to request the signed form.
The two ways you consent
Genie Academy sends text messages only to people who have consented, in one of two ways.
By ticking a text-message box on a form on our website. Each Genie Academy web form has two separate, optional text-message checkboxes above the submit button. Both are unticked, and you can submit the form without either. The first covers messages about your free assessment: scheduling, confirmations and reminders. The second, on its own, covers program news and offers. You receive only the kind you ticked. The checkboxes and the text under them read:
“Text me about my free assessment: scheduling, confirmations and reminders.” “Text me Genie Academy program news and offers.” Both are optional; you can book without either. By checking a box, you agree to receive recurring text messages of that kind from Genie Academy at the number above. Message frequency varies. Message and data rates may apply. Reply STOP to opt out, HELP for help.
By signing our student registration agreement. Every enrolling family signs the Genie Academy student registration agreement, in person at one of our learning centers or online. Section 23 of that agreement is express written consent to marketing and customer-service messages, and adds the surveys, feedback requests and service notifications that come with being enrolled.
We do not send text messages to anyone who has not consented in one of these two ways, and we do not buy, rent, or otherwise obtain mobile numbers for messaging.
The consent language you sign
Section 23 of the Genie Academy student registration agreement reads, in full:
23. Express Consent to be contacted by Genie Academy
By providing your personal contact information, you are giving express written consent to be contacted and receive Marketing/Customer Service communication by, for example, and not limited to, email, direct mail, telephone, autodialed and pre-recorded telemarketing calls, text message, SMS (standard text messaging rates may apply), instant message and other means, from or on behalf of Genie Academy. Message and Data Rates may apply. You can STOP messaging by sending STOP and get more help by sending HELP. This is governed by our Privacy Policy which is located at https://www.genieacademy.com/about-us/privacy-policy
What we send
Class alerts, if your child is enrolled. These come from our class-notification number and are about your child’s classes only — never offers:
- class cancellation and makeup notices
- class schedule and teacher-conference changes
Customer service and feedback, if your child is enrolled. These come from our customer-service number:
- answers to your questions about your account or our programs
- program satisfaction surveys
- requests to write a review
Messages from our enrollment number, if you ticked the matching box on a web form or gave us your number in our registration agreement:
- free assessment scheduling, confirmations, and reminders, and follow-up about your inquiry
- program news and offers, only if you ticked the separate offers box
Message frequency
Message frequency varies based on your class and program activity. You may receive 2-3 messages per week.
How to stop messages, and how to get help
You can cancel the SMS service at any time by replying STOP to any message from us. We will send one message confirming that you have been unsubscribed, and you will receive no further SMS messages from us.
Reply HELP to any message for help, or reach us through our contact us page.
Carrier rates
Message and data rates may apply, depending on your mobile carrier and plan. Genie Academy is not responsible for any fees charged by your carrier. Carriers are not liable for delayed or undelivered messages.
Mobile information sharing
We do not share, sell, or provide your mobile phone number or messaging consent data to third parties or affiliates for marketing or promotional purposes.
Related policies
This page describes how you consent and reproduces the signed consent clause. The full terms of our SMS program are in section 14 of our Terms of Use, and how we handle your data is described in our Privacy Policy.
See what parents are saying about Genie Academy
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“Coach Kendall in woodbridge center has been a fantastic coach for myself son. She helped him with ELA concepts and the class was fun filled. My son was happy to be part of her class.”
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“My kid has shown great improvement in reading. Coach Mitharth is being of great guidance and support in her development for reading. He’s directing her by understanding her personality and making her focus and do more.”
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“We have had a wonderful experience with Coach Ana and Mr. Takuma. They are both patient, supportive, and truly care about helping Ethan improve. We have seen a big difference in his confidence and especially in his math skills. We really appreciate their dedication and the positive impact they have had on his learning.”
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“The reading tutor, Ms. Ana, was very helpful in improving my child's vocabulary. She was patient and understanding. I would recommend Genie Academy to friends and family. This is a good after-school program for children to receive extra support in school.”
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“So far so good it’s been only couple of weeks, the coach has been helpful and willing to come up with a strategy to help my kids excel in school”
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“Coach Kim is an exceptional teacher who is thorough and attentive. She is very transparent with my child’s progress and what needs to be done. She is someone who I would recommend as a coach.”
Questions about our text messages?
Contact us and we will walk you through what we send and how to stop it.
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